Team You
A professional one to one support service that is matched to your individual goals
The ‘Team You’ program is a 1 to 1 support service that matches our most suitable staff member to your individual goals, personality, skill requirements and support networks.
When joining Team You, we can take the headache out of trying to find a suitable support worker when you need it most, at no additional cost. So whether you’re looking for a new support person, requiring a backup or looking to switch to someone you’re more comfortable with, you can trust us to help you find what you’re looking for.
We will work in close partnership with you to ensure that you receive the relevant information regarding the flexibility and funding options within your NDIS plan and to also connect you to a range of service providers based on your individual goals and aspirations.
What is Team You?
“Team You” is aimed to deliver supports and services that will help you to pursue and achieve your goals. It provides the help you need from an experienced coordinator to help you select and roster your team of staff.
The ‘Team You’ Coordinator will be your point of contact. They will manage and train your staff and provide ongoing support to ensure that you are happy and comfortable with both the support staff and services provided, with the option to change at any time.
There is no additional cost for coordinating your staff.
Our ‘Team You’ Coordinator will develop a Service Agreement with you and ensure we have all of the relevant information our staff need to provide you or the NDIS participant you support with the information needed to provide a safe and effective service.
How can it help you?
Team You can support and assist you to achieve your goals by:
- helping you with your shopping and appointments
- supporting you with your personal care routines
- helping you to plan and schedule your appointments and activities
- supporting you to be independent in your home
- being your health and fitness buddy
- supporting you to attend activities or venues of your choice
- helping you to find replacement staff at short notice
- supporting you to attend work placements or to attend TAFE
We do this by building a long-term trusting relationship with you and your family or support network.
Team You FAQ’s
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How do I get started?
Getting started is simple, just call one of our friendly team members on 1300 738 229, email [email protected] or visit our contact page. We will then contact you to discuss your needs, goals and answer any questions you may have.
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How do I apply for the NDIS?
The National Disability Insurance Agency (NDIA) is responsible for implementing the NDIS and determining your eligibility for access to the NDIS. If you have questions regarding your eligibility, call the NDIA on 1800 800 110 or visit the national NDIS website at www.ndis.gov.au
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What do I do once I have an approved plan?
Simply contact us and we will assist you in completing the paperwork required prior to commencing services with NADO.
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How much do I have to pay?
There is no cost to 1:1 Staff Support as long as your plan has the appropriate funding. Additional costs can include social or community activities for example movies, bowling or the purchase of groceries.
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Do you need assistance with your plan?
If you have any questions, are unsure of what steps to take or require further assistance with your NDIS plan, you can call one of our friendly team members for a discussion on 1300 738 229 or email [email protected].