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COVID-19 Update on Services

Due to increasing uptake of the Covid-19 Vaccine and decreased risk in the community, the NSW Government has developed a Roadmap of easing restrictions.

NADO Head Office will re-open on the 25 October 2021.

NADO Day Programs will re-open on the 25 October 2021. Day Program staff will be fully vaccinated. Returning participants will need to be vaccinated. Initially, there may be limits on  how many participants can attend.

NADO’s Children’s individual, group and School Holiday Programs are recommencing. Staff will be fully vaccinated. Children over 12 will need to be vaccinated to attend.

NADO’s Social Club and Weekend Groups are recommencing. Staff will be vaccinated. Participants are required to be vaccinated. Venue attendance may depend on whether the participant has evidence of double vaccination.

Group Homes Visitors – 2 visitors (fully vaccinated) per person per day. Please notify the House Coordinator in advance of your visit.

Masks – Staff must wear a mask at all times. Participants are encouraged to wear a mask if able to do so.

For any enquiries, please contact NADO on 1300 738 229 or call to speak to your coordinator.

What is Corona Virus (COVID-19)?

COVID-19 is a respiratory illness caused by a new virus. Symptoms include fever, coughing, a sore throat and shortness of breath. The virus can spread from person to person, but looking after good hygiene can help to prevent infection.

How we are managing our services during the COVID-19 crisis

  • NADO has a Covid-Safe Plan that all staff are aware of.
  • Staff have additional mandatory training in Infection Control, COVID-19 and Personal Protective Equipment (PPE).
  • Personal Protective Equipment is available to staff, including gloves, disposable masks and hand sanitizer.
  • Higher grade PPE is on hand in the case of a suspected or actual infection.
  • Temperature checks are undertaken at the commencement of service. Participants who have a temperature exceeding 37.5 will not be able attend a service.
  • Pre-screening may occur for some services and for participants who have presented a valid medical exemption from having a vaccination.
  • Increased cleaning procedures have been implemented including disinfection of vehicles before and after use.
  • Posters and information from the Health Department are available in all sites reminding staff and participants about social distancing, and correct hand and coughing hygiene.
  • Staff are advised that they must not attend work if they have cold or flu symptoms and not return until they have a medical clearance.
  • Participants exhibiting cold or flu symptoms must not come to a NADO program or have services supplied by NADO staff, unless they are in a group home that is serviced by NADO. Special procedures are in place to manage illness within the group homes.
  • Community access regulations are adhered to across all of NADO services.
  • All staff are encouraged to have an annual Flu Vaccination and are reimbursed by NADO for any out of pocket expenses.
  • All staff are regularly updated with current procedures for managing programs and services to provide a safe place for participants and staff.
  • NADO is following the regularly updated advice from the Chief Medical Officer specific to Disability Service Providers.
  • QR Codes are now at each of our sites to support efficient contact tracing.

NADO will continue to update, staff, clients and families with important information as it is released by the relevant authorities. For more information on COVID-19 please visit https://www.ndis.gov.au/coronavirus

Easy Read COVID-19 documents can be accessed at https://cid.org.au/our-stories/staying-home-during-coronavirus/

Find out more

If you would like more information about any of our services, please contact us today.

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