Overview

• Penrith Location
• Part Time Position (3 days per week)
• Administration Role

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About NADO

NADO is a registered NDIS provider and not for profit, community-based charity that has supported people with disability, their families and carers across the Nepean Blue Mountain region for over 40 years.

The Role

The Customer Engagement Administrator Officer will provide vital support for the Day Program by overseeing daily data entry and administrative tasks to ensure smooth operations and effective service delivery. This role involves managing a variety of administrative duties, ensuring compliance with relevant requirements, and maintaining accurate and up to date documentation.

Key Responsibilities:

• Maintain accurate and up-to-date records and files related to program participants, staff and activities
• Prepare and manage reports, presentations and documentation as required
• Ensure confidentiality of sensitive information
• Address and resolve administrative issues and concerns
• To maintain manual filing systems and/or any printable profiles and risk profiles for participants collection of their related NDIS paperwork while updating systems and soft folders.
• Organise and schedule meetings, appointments and training sessions

Key Requirements:

• Previous experience in an administrative support role
• Strong organisational skills and attention to detail
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Excellent communication skills, both written and verbal
• Ability to manage multiple tasks, prioritise effectively, and meet deadlines
• High level of discretion, confidentiality and professionalism
• Ability to work independently and as part of a team
• You will need to have a current NDIS Worker Check, valid First Aid Certificate with CPR and hold rights to work in Australia.

Why join NADO?

NADO takes pride in the service it delivers which steams by the culture we create within the workplace. We work as a team and support one another regardless of the position title you hold. We offer professional development, flexible working arrangements, health and wellbeing initiatives, salary packaging and much more.

How to Apply

If you believe you have the right skills and experience, apply online today with your CV and Cover Letter outlining what you can bring to the role. Only shortlisted candidates will be contacted.

Online Application Form